To help our customers understand our products, we offer a variety of free sample services subject to the following terms and conditions.
1.1 FobPet provide samples of our products to potential customers to enable them to evaluate the quality of our products.
1.2 Sample requests are subject to review and approval by our sales department.
2.1 Customers will be required to pay a sample fee when requesting samples which will be used to offset the cost of producing and delivering the samples.
2.2 The exact cost will depend on the type and quantity of samples required and the mode of transport.
3.1 If the client places a bulk order within 90 days of receiving the samples, the sample fee will be deducted in full from the total order price.
3.2 The bulk order amount must be at least 10 times the sample cost to qualify for this offer.
3.3 If the customer does not place an order within the specified time or if the order amount does not meet the standard, the sample fee will not be refunded.
4.1 Samples are for the Customer's internal evaluation only and may not be used for commercial purposes.
4.2 The Customer shall not transfer the samples to any third party without the written consent of the Company.
5.1 All intellectual property rights in the Samples shall remain vested in the Company.
5.2 The Customer shall not reverse engineer or copy the Samples.
6.1 The Customer shall keep confidential all information relating to the Samples, including but not limited to price, process, etc.
7.1 The Company reserves the right to change this policy at any time without notice.
7.2 The Company reserves the right to interpret this policy.
8.1 This policy applies to all new customers and first time sample requests.
If you have any questions, please feel free to contact our customer service team. Thank you for your attention and support!
